In addition to the information in my newsletters, I would like to give
you a bit of background information. I have over 20 years of experience
in the HVAC/R and Distribution Industries and have worked with nearly 100
different Distributors. My background also includes several years working
with Contractors, giving me a view "from the other side of the counter."
I understand your customer's needs as well as your own. After leaving the
contracting firm, I spent nearly ten years working for an independent consulting
firm which provided services to Wholesale Distributors during the system
selection and implementation process.
In 1993, I joined a software firm as a staff consultant in order to work with current users who were not utilizing the software effectively. At the end of 1994, I once again became an independent consultant. Through the years, my hands-on experience has given me an in-depth understanding of all areas of Distribution, from Purchasing to Paperflow.
In addition to on-site consulting and training, I offer telephone consultation on an as-needed basis. I would be happy to answer any other questions you or anyone else in your company may have. If you would like additional information, you may fill out a request form or send me an e-mail.
"Sue has a lot of valuable information on implementing an Automatic Purchasing System. She has great ideas that help to eliminate non-value added steps..."
"With over 800 modifications to Release 14, our goal of installing Release 17 with no modifications was a monumental task to say the least. Sue Recchia brought forth the expertise in both the vanilla product and the practical application of software in the distribution business. Sue's expertise was instrumental in helping us achieve our goals."
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185 Cove Road • West Palm Beach, FL 33413 • Phone (561) 963-2120 • Fax (561) 963-2121
Copyright 1995 - Susan M. Recchia Consulting Services