In addition to the information in my newsletters, I would like to give you a bit of background information. I have over 20 years of experience in the HVAC/R and Distribution Industries and have worked with nearly 100 different Distributors. My background also includes several years working with Contractors, giving me a view "from the other side of the counter." I understand your customer's needs as well as your own. After leaving the contracting firm, I spent nearly ten years working for an independent consulting firm which provided services to Wholesale Distributors during the system selection and implementation process.

In 1993, I joined a software firm as a staff consultant in order to work with current users who were not utilizing the software effectively. At the end of 1994, I once again became an independent consultant. Through the years, my hands-on experience has given me an in-depth understanding of all areas of Distribution, from Purchasing to Paperflow.

In addition to on-site consulting and training, I offer telephone consultation on an as-needed basis. I would be happy to answer any other questions you or anyone else in your company may have. If you would like additional information, you may fill out a request form or send me an e-mail.

WHAT CLIENTS HAVE TO SAY...

"Sue has a lot of valuable information on implementing an Automatic Purchasing System. She has great ideas that help to eliminate non-value added steps..."

"With over 800 modifications to Release 14, our goal of installing Release 17 with no modifications was a monumental task to say the least. Sue Recchia brought forth the expertise in both the vanilla product and the practical application of software in the distribution business. Sue's expertise was instrumental in helping us achieve our goals."

CONSULTANT'S EXPERIENCE

• Totally independent - affiliated with no software vendor. My focus is on helping you to become as efficient and profitable as possible.
• Over 20 years in the HVAC and Distribution Industries.
• Over 10 years Consulting with Wholesale Distribution firms.
• Nearly 100 Wholesale Distribution Companies assisted in system selection or implementation.
• Experience with most of the major software systems available to Distributors today.
• Over 10 years' experience with various software systems provides insight into other methods of accomplishing your goals.
• Contracting background provides a view "from the other side of the counter" to understand your customer's needs as well as yours.